Monthly Archives: June 2010

Tip of the Day #18: Storing User Input in XML

If you are going to dump user generate input into XML please remember to escape appropriately. For example, the ampersand symbol has special meaning in XML and you must escape it. e.g. & becomes &

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Why can’t customer services actually be helpful?

I’ve noticed that when ever I have to get in touch with customer services for after sales advice then I get a really bad service. I tend to get stock answers that suggest the person who responded didn’t really read … Continue reading

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